Downgrading your plan

You can move to a lower plan, or to Free, from the Billing Portal.

Steps

1. Go to Settings → Billing.
2. Open the Billing Portal.
3. Choose a lower plan, or cancel your subscription to move to Free.

What happens next

Your billing adjusts to the new plan going forward — you won’t be charged the higher rate again once the change takes effect.

Important behavior and limitations

• Downgrading applies your new plan’s limits — for example, moving to Free applies the 3-client, 5-invoice-per-month, 1-user limits.
• Downgrading is Owner-only, the same as upgrading.
• If your account currently has more team members than your new plan allows, contact support before downgrading so we can help you transition smoothly.