Your plan sets how many people can be active on your account at once.

Seat limits by plan

  • Free and Solo — 1 user: the Owner only.
  • Team — up to 5 users.

What happens at the limit

If you try to invite or reactivate a teammate beyond your seat limit, SimplePayment blocks the action and prompts you to upgrade.

Important behavior and limitations

  • Seats are checked when you send an invite, when someone accepts it, and when you reactivate a previously removed teammate.
  • To add more people than your current plan allows, upgrade your plan — see Plans & Billing.

Still need help?

Contact SimplePayment Support and a real person will help you out.

Contact support