Resetting your password

Reset a forgotten password from the login page — no need to contact support.

Steps

1. On the login page, select Forgot password.
2. Enter your account email.
3. Check your email for a reset link, valid for 1 hour.
4. Follow the link and set a new password.

Important behavior and limitations

• The reset link expires after 1 hour; request a new one if it’s expired.
• If you signed up with Google, there’s no separate SimplePayment password to reset — sign in with Continue with Google instead. See Signing up or signing in with Google.
• SimplePayment doesn’t currently offer two-factor authentication (2FA) — use a strong, unique password. See Password and login security for more.
• For security, requesting a reset for an email that isn’t on SimplePayment doesn’t reveal whether an account exists.