SimplePayment sends emails tied to real actions on your account — never marketing email.
Emails your clients receive
- Invoice sent — when you send an invoice.
- Payment confirmation and receipt — when a client pays.
- Reminder emails — automatic pre-expiration reminders on Solo and Team; see Invoice expiration and automatic reminders.
Emails you and your team receive
- Payment notifications — when a client pays an invoice.
- Expired-invoice notice — when one of your invoices expires.
- Team emails — invitations, role changes, removals, and ownership transfers; see Inviting a teammate.
- Password reset — when you request one.
Important behavior and limitations
- Where these emails are sent from depends on your email provider setup — see Using your own SendGrid or SMTP for outgoing email.
- Client replies to invoice emails go to your configured reply-to address — see Setting your reply-to address.