Cancelling and restoring an invoice

You can cancel an invoice at any status — including a paid one — and restore it afterward if you cancelled it by mistake.

Steps to cancel

1. Open the invoice.
2. Select Cancel.
3. Confirm. The invoice’s status changes to Cancelled.

Steps to restore

1. Open the cancelled invoice.
2. Select Restore.
3. The invoice returns to whatever status it had immediately before it was cancelled.

Important behavior and limitations

• Cancelling doesn’t delete the invoice — it stays visible in your invoice list with a Cancelled status and full history.
• Cancelling a paid invoice doesn’t automatically issue a refund. If you need to return money to your client, that’s a separate step — see Payments.
• Cancelling and restoring requires Admin or Owner access; teammates with User-level access can’t cancel or restore invoices.