Every invoice moves through a status that tells you exactly where it stands — most of it updates automatically, without you doing anything.
The statuses
- Draft — created but not sent yet. Fully editable, and never seen by your client.
- Sent — emailed to your client, awaiting payment.
- Opened — your client has viewed the invoice but hasn’t paid yet.
- Paid — payment has been received in full.
- Expired — the invoice’s expiration date passed before it was paid.
- Cancelled — you cancelled the invoice manually.
- Refunded — a paid invoice was fully refunded.
Where to see status
Your invoice list shows the current status of every invoice at a glance, and updates as your client interacts with it.
Important behavior and limitations
- Status changes to Sent, Opened, Paid, and Expired happen automatically — you don’t set these yourself.
- Cancelled is the only status you set manually before payment; a paid invoice can also be manually refunded.
- Once an invoice is paid, refunded, or cancelled, it’s locked — see What becomes frozen after you send an invoice.