Once you’ve actually received a bank transfer, cash, or check payment, you record it yourself so the invoice reflects reality.
Steps
- Open the invoice.
- Select the option to record a manual payment.
- Confirm the amount and method received.
- The invoice’s status changes to Paid.
What happens next
The invoice is marked Paid and locked — see What becomes frozen after you send an invoice.
Important behavior and limitations
- Recording a manual payment requires Admin or Owner access; teammates with User-level access can’t mark an invoice as paid.
- SimplePayment takes your word for it — it doesn’t independently verify that a bank transfer, cash, or check payment actually arrived.
- If you record a payment by mistake, you can cancel the invoice — see Cancelling and restoring an invoice — though that doesn’t reverse money that’s already changed hands outside SimplePayment.